Frequently Asked Questions
Everything you need to know about your Hollyweed shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our online returns portal to initiate a domestic return or exchange.
How do I know which size to order?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for our streetwear fits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options via Klarna and Afterpay.
Are your garments sustainably made?
At Hollyweed, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we use eco-friendly dyes in all our seasonal drops.
Can I track my order once it has shipped?
Yes. Once your order is dispatched, you will receive an automated email containing your tracking number and a link to monitor your package's progress in real-time.